Tertiary Education Quality and Standards Agency Amendment (National Student Ombudsman Levy) Bill 2026

Summary

Universities and other tertiary education providers will need to pay a new levy that funds a National Student Ombudsman — an independent official who investigates and resolves complaints from students. This amends the Tertiary Education Quality and Standards Agency Act 2011 to create and fund this ombudsman role. Currently, students have no single national avenue to lodge complaints about their education providers, so this change gives them a dedicated, free service to turn to when they have disputes or concerns about their university or college experience.